Services

SMILE & GLOW STUDIO LTD provides software engineering and IT services across the life of a system — from the first definition of a problem through to the maintenance of a platform that is already in daily use. Each service below can be engaged on its own or as part of a longer programme of work.

Data centre corridor lined with server cabinets and status lights

What we offer

Web and application development

Customer-facing websites, web applications and internal tools built with typed application code, accessible markup and a test suite that runs on every change. Work covers new builds as well as extensions to systems already in service.

  • Responsive, standards-based interfaces
  • Server-rendered pages for performance and indexing
  • Automated build, test and deployment pipelines

Systems integration and APIs

Connecting the tools an organisation already relies on so that data moves without manual re-entry. We design and document interfaces, handle authentication and retries, and make failures visible instead of silent.

  • REST and webhook interfaces with written specifications
  • Third-party service integration and migration
  • Scheduled synchronisation with monitoring and alerting

Cloud infrastructure and DevOps

Environments described in configuration rather than assembled by hand, so they can be rebuilt predictably. Includes deployment automation, backup strategy, logging and capacity review.

  • Infrastructure as code and repeatable environments
  • Continuous integration and release automation
  • Backups, observability and incident response practices

Data engineering and reporting

Relational data models designed for the questions the business actually asks, with pipelines that keep reporting sources consistent and auditable over time.

  • Schema design, migration and cleanup
  • Extraction and transformation pipelines
  • Operational reporting and internal dashboards

Quality assurance and code review

Independent review of an existing codebase, its dependencies and its release process, followed by a prioritised plan for stabilisation and the test coverage needed to support it.

  • Codebase and architecture assessment
  • Automated unit, integration and end-to-end testing
  • Dependency and configuration review

Technical support and maintenance

Continuing care for systems in production: routine updates, monitoring, small improvements and a defined route for reporting problems, arranged around agreed working hours.

  • Scheduled updates and security patching
  • Monitoring, alerting and diagnostics
  • Incremental development after launch

Technical consulting and discovery

Short, focused engagements to define scope, compare approaches or plan a migration, producing a written recommendation that an internal team can act on independently.

  • Requirement and constraint analysis
  • Architecture options with trade-offs written out
  • Delivery sequencing and effort estimation

How engagements are arranged

Work is agreed in writing before it begins, with a described scope, a sequence of increments and the conditions under which the scope would be revisited. Longer arrangements are reviewed at regular intervals so that priorities can change without the agreement having to be rebuilt from scratch.

Enquiries about any of the services above can be sent to estherferguso59@gmail.com.